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Novotel Sydney Darling Harbour, Sydney

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From153US$ /night
Check-in
24Mar2025Select date
Check-out
25Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

100 Murray Street, Sydney, Australia, 2009

Novotel Sydney Darling Harbour is a 4-star hotel with 525 accommodation rooms, including six Loft Suites featuring spa baths and views of the Sydney skyline. The hotel is strategically located in Sydney's bustling CBD, providing easy access to major attractions like the SEA LIFE Sydney Aquarium and the International Convention Centre. Notable for its eco-friendly practices, Novotel Sydney Darling Harbour has made strides towards sustainability, reducing single-use plastic use and implementing energy-efficient solutions.

Location

Ideally situated in Sydney's CBD, Novotel Darling Harbour offers guests convenient access to the International Convention Centre, various transport options including light rail and central train stations, and proximity to major attractions. Guests are within walking distance to Darling Harbour dining, the Australian National Maritime Museum, and the Chinese Garden of Friendship. The hotel also provides secured undercover parking for guests traveling by car.

Rooms

Each contemporary room at Novotel Darling Harbour spans a minimum of 28sqm, offering stylish decor, luxury bedding, and panoramic views. The hotel includes six Loft Suites that feature two levels and spa baths, possibly contributing to a heightened guest experience. Various room types accommodate different needs, with options tailored for families, couples, and business travelers, all equipped with soundproofed walls and modern amenities.

Eat & Drink

The Ternary restaurant, located onsite, showcases diverse cuisines with a focus on sustainability and locally sourced ingredients. The restaurant is divided into three distinct areas, including a Grill Kitchen, an Asian Kitchen, and a Wine Bar, facilitating a harmonious dining experience. Guests can enjoy a full buffet breakfast and a menu tailored for those utilizing in-room dining services, providing fresh and seasonal dishes throughout their stay.

Leisure & Business

Novotel Darling Harbour offers flexible event spaces, accommodating various setups for residential events, from theatres to cocktail receptions for up to 600 guests. Equipped with the latest audiovisual technology, the hotel's meeting spaces aim to cater to both corporate and social events. Leisure amenities include outdoor terraces and poolside areas, enhancing the overall experience for both business and leisure travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Suite Harbour View
Max:
3 persons
44 m² 
Bed options:
2 Double beds
Shower
Heating
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Deluxe Double Room two Double Beds Skyline View
Max:
3 persons
30 m² 
Bed options:
2 Double beds
City view
Shower
Heating
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Superior Queen Room
Max:
2 persons
28 m² 
Bed options:
1 King-size bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Sydney 1.1 km
Airports
Kingsford Smith (SYD) 9.0 km
Wollongong (WOL) 98.9 km
Train
Town Hall station900 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

100 Murray Street, Sydney, Australia, 2009
Map view
street view
100 Murray Street, Sydney, Australia, 2009
Nearby
Event hall
International Convention Centre Sydney
220 m
Event hall
The Star Event Centre
520 m
Restaurants
Nick's Seafood Restaurant
750 m
The Promenade
The Ternary
220 m
100 Murray St Darling Harbour
Hard Rock Cafe
370 m
2-10 Darling Dr Level 1
Criniti's Darling Harbour
480 m
Harbourside Shopping Centre L 2 2-10 Darling Dr
Cyren Bar Grill Seafood
400 m
Harbourside Darling Harbour Shop 197 on the Waterfront
Blue Fish
660 m
Harbourside Shopping Centre Darling Harbour
Hurricane's Grill Darling Harbour
630 m
Harbourside Shopping Centre
Mister Percy
90 m
139 Murray St Pyrmont
Olivo Harbourside
500 m
Harbourside Darling Harbour Level 1
Little Snail
260 m
50 Murray St 50 Murray St
Thai Foon
530 m
2-10 Darling Dr Shop 328-346
Waterfront Grill
530 m
Shop 289 2-10 Darling Dr Shop 289
Plate Restaurant
470 m
Darling Drive Harbourside Shopping Centre

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient location
Helpful service
Lack of modern room amenities
Charging for Wi-Fi
7.4/10
Very good
Rooms
7.1
Location
8.4
Service
7.9
Dining
7.5
Guest reviews
7.4/10
based on 23 reviews
4/5 based on 5552 reviews
8.0
8.0/10based on 8574 reviews
#73 of 209 hotels in Sydney based on Tripadvisor
Anne
United Kingdom, April  2024
8.0/10

The hotel is conveniently located near Darling Harbour, offering easy access to various attractions and a vibrant atmosphere. While the rooms may show signs of wear and tear, the staff impress with their friendliness and helpfulness. The dining options are decent but could use a bit more variety, and the overall value for the price paid is notable.

Rooms
7.0
The rooms are a bit tired and old, but after addressing issues, we were provided with a satisfactory alternative room. The staff was proactive in addressing concerns.
Service
9.0
The staff members are friendly, attentive, and always willing to assist guests from the moment of arrival till departure. Their service stands out positively.
Location
9.0
The location is excellent, right by Darling Harbour with quick access to shopping centers, eateries, and various tourist spots. Public transportation options are also readily available.
Dining
7.0
The buffet breakfast had decent options, but there could have been more variety, especially in the hot food selection. The quality was satisfactory but not exceptional.
Facilities
8.0
The hotel offers a variety of facilities including room service, car hire, and shuttle services. These amenities enhance the overall guest experience.
Brian
United Kingdom, April  2024
8.0/10

The hotel was very comfortable and perfect for our family of 4, as we got a great upgrade. The rooms were old, which we did not require, but overall it was a nice stay.

Rooms
8.0
The rooms were very comfortable and perfect for our family of 4. The upgrade was great.
Service
7.0
The staff were exceptionally caring and helpful. There were some minor issues with booking, but overall, the service was good.
Location
9.0
The location was perfect for going places around Darling Harbor. It was close to everything we required.
Dining
9.0
The dining experience was the best part of our stay. The staff was friendly, and the breakfast was fantastic. We also enjoyed the offer where kids ate for free.
Facilities
7.0
The hotel offered a variety of facilities, although some areas felt a bit dated.
Jonathan
United Kingdom, March  2024
7.8/10

The hotel offers views over the harbor and a convenient location close to Darling Harbour and Pyrmont. The rooms are on the small side, but well-appointed, and some overlook the water. The staff provided service that was detailed and attentive, offering a range of services including room service and car hire. The facilities are modern and convenient for guests' needs.

Rooms
7.0
The rooms, although small, were well-appointed and some had water views.
Service
8.0
The staff provided detailed and attentive service, offering various services such as room service and car hire.
Location
9.0
The hotel is ideally located close to Darling Harbour and Pyrmont, offering views over the harbor.
Dining
7.0
The dining options were satisfactory, especially given the current circumstances, and the snack menu was enjoyable.
Facilities
8.0
The facilities are modern and convenient, catering to guests' needs.
Joseph
United States, February  2024
7.8/10

I had a pleasant stay at this hotel. The rooms were clean and comfortable, but the lack of parking spaces was a bit inconvenient. The location was great, near many attractions, but the need for renovation was evident. The dining experience was delightful with a good range of food options.

Rooms
8.0
The rooms were very comfortable and clean.
Service
9.0
The staff was friendly and helpful, interacting nicely with guests.
Location
7.0
The highlight was the location, within walking distance to many attractions and with great views of Darling Harbour.
Dining
8.0
The dining options were very good with a fine range of Western and Asian offerings.
Facilities
7.0
The facilities were adequate, but the need for more space to relax and swim was noticeable.
Carl
United Kingdom, February  2024
7.4/10

The hotel had some great highlights like the friendly staff and the convenient location close to many attractions. However, there were some drawbacks such as the aging rooms and the limited dining options. My overall experience was positive, but there are areas that could be improved.

Rooms
8.0
I had an awesome stay in the rooms, which were clean and comfortable. However, they did look a little old.
Service
6.0
The service was a bit hit and miss. While the staff were cheerful and helpful upon arrival, some issues with the air conditioning and maintenance were not promptly addressed.
Location
9.0
The hotel's location was very comfortable and within walking distance to many attractions, but it would have been even better with an outdoor area facing the harbor.
Dining
7.0
I was impressed with the gluten-free options for breakfast, but overall the dining experience fell a bit short, especially considering the standard of the hotel.
Facilities
7.0
Sean
United States, January  2024
7.8/10

My stay at the hotel was a mixed experience. The rooms were good in size and comfortable, offering nice views over the harbor, but I had to upgrade to get a view of Darling Harbour despite requesting it specifically - this mishap ended up costing me an additional $500 for a partial view. The bathroom was very compact, which was a downside. The service was generally friendly and helpful, although a bit slow at clearing tables during breakfast. The location was great for exploring nearby attractions like the Wildlife Zoo and Sydney aquarium, and it was perfect for a visit to the Sydney Lyric Theatre. The dining experience offered a large selection of delicious food, but there were some issues with the quality of certain dishes. Overall, the hotel had some positive aspects but also some room for improvement.

Rooms
7.0
The rooms were a good size and comfortable with a seating area and good views over the harbor.
Service
8.0
The service was super friendly and ever so helpful, although a bit slow at clearing tables during breakfast.
Location
9.0
The location was excellent, within walking distance to key attractions like the Wildlife Zoo and Sydney aquarium.
Dining
7.0
The dining experience had a large selection of delicious food, but there were some dishes that were not up to standard.
Facilities
The hotel offers various amenities and services for guests' convenience.
Charles
United Kingdom, January  2024
8.0/10

The hotel offers spacious and comfortable rooms with plenty of seating, a gorgeous view, and quality inclusions. The service is extremely friendly and accommodating, with proactive greetings and helpful assistance. The location is excellent, providing easy access to shops, restaurants, and transport options. The dining experience offers a good variety of food choices. Overall, a great value for money stay with some minor room service issues.

Rooms
8.0
The rooms are spacious, comfortable, and with quality inclusions.
Service
9.0
The staff were extremely friendly and always greeted us warmly.
Location
9.0
The hotel is in a great location with shops, restaurants, and transport close by.
Dining
7.0
The dining options were good with a variety of choices, but some minor room service issues occurred.
Facilities
7.0
The facilities were well-maintained and offered various services.
Peter
United Kingdom, January  2024
7.0/10

My stay at Novotel Sydney was a mix of highs and lows. The reception staff lacked efficiency in handling billing issues and providing information about the hotel amenities, but the room, albeit a bit cramped for three people, was comfortable and adequately equipped. Discovering the swimming pool two days after arrival was a missed opportunity, and housekeeping missed cleaning our room on one occasion.

Rooms
7.0
The room, though on the smaller side for three people, was comfortable and had most essentials needed for a stay.
Service
6.0
The service was a bit hit-or-miss. Reception staff struggled with billing matters, but the overall service quality was helpful despite some lapses.
Location
8.0
Novotel's location was excellent for exploring Cockle Bay-Darling Harbour and offered a nice area to hang out near the harbourside walkway.
Dining
7.0
The dining experience was good overall, with delicious options and a nice view. However, there were missed opportunities to communicate cheaper breakfast alternatives.
Facilities
7.0
The hotel facilities were adequate, with pleasant dining options and the unexpected surprise of a swimming pool after a couple of days.
John
United Kingdom, January  2024
8.2/10

The hotel offers clean and spacious rooms with comfortable double beds, perfect for families. The service provided by the cheerful and helpful staff was excellent, though the internal fit-out is a bit dated. The location near Darling Harbour is unbeatable for exploring the city. The dining experience was pleasant, with friendly and obliging staff, but could use more variety in the menu. Overall, a satisfying stay with some minor areas for improvement.

Rooms
8.0
The rooms were very comfortable and perfect for our family of 4.
Service
9.0
The staff was really helpful and friendly.
Location
9.0
The location was great with easy access to Darling Harbour.
Dining
7.0
The dining experience was comfortable with obliging staff, but could offer more variety.
Facilities
8.0
The hotel provides a range of services like room service, car hire, and laundry.
Antony
United Kingdom, December  2023
6.4/10

The hotel wasn't quite worth the price, as the rooms felt a bit outdated with a plain bedroom setup and no parking available, which was inconvenient. Additionally, the ongoing renovations on the adjacent building made the stay less pleasant, accompanied by bad smells upon entering the room.

Rooms
5.0
The rooms felt a bit old-fashioned and plain, lacking modern fixtures. The smells in the room didn't create a welcoming atmosphere.
Service
7.0
The service was helpful and friendly, except for some resistance experienced when booking the shuttle service, where the preference for pricey private car options was evident.
Location
6.0
The hotel's location was right on Darling Harbour, offering a good view, but the ongoing renovations in the area made it noisy and disruptive during the stay.
Dining
8.0
The dining experience was generally good with a variety of hot and cold foods, although the prices were on the expensive side.
Facilities
6.0
The hotel had various facilities available, but the inconvenience of the noisy renovations nearby affected the overall experience.
Ann
United Kingdom, December  2023
8.0/10

The hotel is conveniently situated right at Darling Harbour with a shopping mall next door, offering easy access to Sydney attractions. While the room lacked soundproofing and modern amenities, the friendly and helpful service made up for it. The dining experience was mostly excellent with a wide variety of options, but charging for Wi-Fi was a drawback.

Rooms
7.0
The room wasn't soundproof, and the furniture was plain, lacking modern touches. The absence of hotel parking was inconvenient.
Service
9.0
The staff was extremely helpful and incredible, especially given the computer system issues.
Location
8.0
The location at Darling Harbour was great, offering fantastic views and easy access to many attractions by foot and public transport.
Dining
8.0
The dining experience was mostly excellent, but charging for Wi-Fi was disappointing.
Facilities
8.0
The hotel provides various services such as room service, car hire, laundry, and shuttle service.
Convenient location
Lack of modern room amenities
Basil
United Kingdom, November  2023
8.0/10

My stay at the hotel had its ups and downs. The room I stayed in offered a beautiful view of Darling Harbour, but the noise from a nearby construction site and the lack of housekeeping during my stay were definite drawbacks. The service was generally friendly and helpful, except for a minor incident with the food and beverage manager. The hotel's location in Darling Harbour was convenient for exploring the area, but some dining options were a bit pricey. Overall, a mixed experience with some highlights and some room for improvement.

Rooms
7.0
Despite the beautiful view of Darling Harbour from my room, the noise from the construction site and the lack of housekeeping during my stay were disappointing.
Service
8.0
The staff were generally polite, friendly, and eager to assist, although there was a small issue with the food and beverage manager. The service overall was good.
Location
9.0
The hotel's location in Darling Harbour was convenient for exploring the area and offered plenty of entertainment options within reach.
Dining
8.0
The dining experience at the hotel was generally excellent with lots of choices, although some options were a bit expensive.
Facilities
8.0
The hotel offers various facilities that cater to different needs, enhancing the overall stay experience.
Kathleen
United Kingdom, October  2023
6.2/10

The hotel rooms were in need of decorating, with stains on both the carpets and furniture, giving them an old-fashioned look. The bedroom furniture was plain and outdated, and the lack of hotel parking was a major inconvenience, especially being on the top floor on a Saturday night. The standard was poor overall.

Rooms
5.0
The rooms had stains on the carpets and furniture, needing decorating. The bedroom furniture was plain and old-fashioned.
Service
9.0
The service was excellent, with staff accommodating long check-in and check-out cues. They were helpful and caring in all facets of the business.
Location
6.0
The hotel's location really needs attention to improve the walkways to the rooms. However, I loved the atmosphere in the public areas, and it was great being very close to Darling Harbour and everything in Sydney.
Dining
7.0
While the dining experience overall was good, there were some areas for improvement. The meal was great, and it was convenient to access before a busy day, but certain items like hash browns were greasy and the scrambled eggs were rubbery.
Facilities
5.0
The hotel lacked parking space, which was inconvenient, especially on a Saturday night on the top floor. However, it provided various services like room service, car hire, dry cleaning, laundry, shuttle service, paid shuttle service, welcome drink, tours/ticket assistance, and happy hour.
friendly staff
poor standard
Ronald
United Kingdom, October  2023
8.4/10

The hotel has a fabulous location overlooking Darling Harbour, with a short walk to vibrant dining options, but the area can feel quiet when the shops are closed. The rooms are clean and spacious, while the service is extremely friendly and helpful. Dining options could be more varied, and the complimentary continental breakfast would be preferable over the expensive choices available.

Rooms
8.0
The rooms were lovely and clean, with fantastic views, but the bathroom sink plug hole was slimy and smelly.
Service
9.0
The service was excellent, with incredibly friendly and helpful staff, especially in the dining and reception areas.
Location
10.0
The location couldn't be better, offering an amazing view over Darling Harbour and easy access to the CBD within a scenic 15-minute walk.
Dining
7.0
Dining options were a bit limited and expensive with a preference for complimentary continental breakfast.
Facilities
8.0
The facilities provided were good overall, but more expansive dining choices would enhance the experience.
Edward
United Kingdom, September  2023
7.4/10

I had a mixed experience at this hotel. The rooms had an amazing view but were undergoing some noise from renovations. The staff was a bit distant at times, but the location was excellent with plenty of nearby attractions and eateries.

Rooms
7.0
The room I booked had an amazing view of the harbor, but unfortunately, it was directly under some construction work, leading to constant noise from drills and hammering. Despite this, the room size was good, and it offered reasonable amenities.
Service
6.0
The service here was a bit hit-and-miss. While some staff members were fantastic, there was one individual at the concierge who came off as quite rude and uninterested in providing a welcoming atmosphere.
Location
9.0
The hotel's location was a major plus, being right at Darling Harbor and close to the Sydney ICC, making it convenient to access various attractions and eateries.
Dining
8.0
The dining experience was enjoyable with a delicious variety of food options. Having a cafe and bar on-site was convenient, and the food helped kickstart my day for exploring Sydney.
Facilities
7.0
The facilities overall were good, despite the hotel showing its age. However, the noise from the ongoing renovations somewhat marred the experience.
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Rooms and Guests2 Guests, 1 Room